Questions? We've got answers.
Don't see yours? Call or text (623) 343-3650 or email britni@poopsiedaisyaz.com.
Getting started
Do I need to be home?
No. Most customers aren't. Just make sure your gate is unlocked on your service day and any dogs who need to be, are secured.
Which areas do you serve?
Waddell, Surprise, Litchfield Park, and more along the 303 corridor. Enter your zip in the price calculator or text us your street if you're not sure.
How do I sign up?
Use the price calculator. Standard plans can sign up online in a couple of minutes. For anything else (4+ dogs, larger lots, add-ons), the calculator sends your request to Britni, who texts you a firm price within one business day.
Is there a contract?
No. Service is month to month, billed in advance. There are no cancellation fees. Pause or cancel anytime with 24 hours' notice before your next visit, and any unused visits are refunded.
Your visits
What day and time will you come?
You'll have a set service day. We don't promise a specific time, since visits happen throughout the day, but you'll get a text with photos when we're done.
What happens to the waste?
It's double-bagged and placed in your trash bin. If your bin is full or inaccessible, we leave the bags neatly by the gate. Ask about haul-away service, if you'd prefer we take it with us.
What if my gate is locked or my dog is out?
For everyone's safety, we can't enter a yard with a locked gate or a dog that isn't secured. The visit still counts and is charged at your normal rate, so please make sure the gate is unlocked and dogs are put away on your service day.
What happens when it rains?
Light rain doesn't stop us. For severe storms or extreme heat advisories, we move your visit to the next practical day and let you know as soon as we can.
Do you keep things clean between yards?
Yes. Tools and footwear are sanitized between every property, so nothing travels from one yard to the next.
What about loose stool or a sick dog?
We pick up loose stool as completely as we can, sometimes lifting the soiled rock with it; some staining may remain. We'll give you a heads-up, since it can mean a pup isn't feeling well. If a dog is diagnosed with something contagious, like parvo or giardia, please let us know so we can take extra precautions.
Can I pause for vacation?
Yes, anytime. A pause of up to 3 weeks picks right back up at your regular rate. Longer than that, the first visit back may need an initial cleanup, since there's more to pick up.
Pricing & billing
How much does it cost?
Weekly service is $85 a month for 1–3 dogs on a standard-sized lot, with no extra charge for 5-week months. See every option in the price calculator.
What if I have more than 3 dogs or a big lot?
The calculator shows a price where it can, then sends your request to Britni, who confirms it by text within one business day. Very large lots (over ¾ acre) and 6+ dogs always get a custom quote.
Is there a fee for the first visit?
Not if your yard's been picked up in the last 2 weeks. Otherwise, there may be a one-time initial cleanup, confirmed after we see the yard. More about initial cleanups.
What discounts do you offer?
New recurring customers get their first week free with code FIRSTWEEK. Active military, veterans, police, and firefighters get 10% off recurring service (Britni verifies ID), and it combines with the first-week offer. Other discounts don't combine; you get the one that saves you the most.
How does billing work?
You're billed monthly before service, with a card on file through our secure client portal. Rates are reviewed once a year with at least 30 days' notice of any change.
Add-ons & our guarantee
What is yard deodorizing?
A whole-yard treatment with Wysiwash, a pet-safe product used by vets and kennels, that helps knock down dog-yard odor. We don't claim it sanitizes or disinfects your yard. Learn more.
Is the treatment safe for my dogs?
Yes, when used as directed. We ask that dogs be put away while we treat, and they can go back out once it's dry.
Do you treat artificial turf?
Yes. Deodorizing works on turf, and our turf enzyme treatment goes deeper for odor trapped in the backing. Add either in the calculator.
What does the Poop-Free Guarantee cover?
If we miss something during your visit, let us know and we'll make it right at no charge. It covers areas that were accessible and visible during the visit, not waste left after we leave (our photos help us check together). Full details.